Oman Air named ‘Best Airline Staff in the Middle East’



Oman Air has been designated ‘Best Airline Staff in the Middle East’ at the Skytrax 2023 World Airline Awards. Aboudy Nasser, Chief Commercial Officer, received the award on behalf of the company during the Paris Air Show, with members of the airline’s team in France also in attendance. Oman Air also scored highly in a string of global rankings, including 8th for World’s Best First Class Airline Seats, 12th for World’s Best First Class Airlines, 14th for World’s Best Airline Cabin Crew, 18th for World’s Best Inflight Entertainment, and 27th in the World’s Top 100 Airlines list, climbing 10 places from last year. The World Airline Awards, which are in their 24th year, are voted for by travellers from all over the world based on their experiences both on board and at the airport, according to a press release.

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Eng. Abdulaziz Al Raisi, Chief Executive Officer of Oman Air, said, “Our people are the heart and soul of our airline. We are driven by a passion that embodies exceptional professionalism and going above and beyond to create extraordinary and unforgettable moments for every guest. Receiving this prestigious award for the sixth time amongst our other global rankings is a source of immense pride and a testament to our unwavering commitment to set new benchmarks for guest experience, year after year.”

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Edward Plaisted, CEO of Skytrax, added, “It is a superb achievement for Oman Air to win this award for having the Best Airline Staff Service in the Middle East for the sixth time. The unique hospitality provided the multi-national cabin crew and ground services team is clearly very popular with customers of Oman Air.”


Launched in 1999 by Skytrax, the World Airline Awards are widely regarded as ‘the Oscars of the aviation industry’, remaining totally independent and impartial. Over 100 customer nationalities participated in the 2022-2023 survey, with travellers across the globe taking part each year in the world’s largest airline passenger satisfaction survey to decide the winners.

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Distinguishing itself for its personalised service, authentic Omani hospitality, and meticulous attention to all elements of the guest journey, Oman Air continues to position itself among the world’s major carriers. Having won the ‘Best Airline Staff in the Middle East’ Award in 2011, 2014, 2015, 2017 and 2021, the airline also recently earned the 2023 Five-Star Major Airline rating by the Airline Passenger Experience Association (APEX), as well as World’s Leading Airline: Business Class, World’s Leading Airline: Customer Experience, and World’s Leading Airline Lounge at the World Travel Awards 2022.