Fake online reviews under government scanner

Fake reviews on e-commerce websites have come under the government’s radar.

NEW DELHI: Fake reviews on e-commerce websites have come under the government’s radar.
The Department of Consumer Affairs (DoCA), along with Advertising Standards Council of India (ASCI), will hold a virtual meeting on Friday to gauge the magnitude of fake reviews on such platforms, which ‘mislead consumers into buying online services or products’.

The Ministry of Consumer Affairs, Food & Public Distribution in a statement on Thursday said DoCA secretary Rohit Kumar Singh has written to all stakeholders, including e-commerce entities such as Flipkart, Amazon, Tata Sons, Reliance Retail besides, consumer forums, FICCI, CII etc to participate in the meeting and prepare a road map ahead.

“The discussions will be based on the impact of fake and misleading reviews on consumers and possible measures to prevent such anomaly,” the statement said. Singh in the letter said, “It is relevant to mention that with growing internet and smartphone use, consumers are increasingly shopping online to purchase goods and services.

Given that e-commerce involves a virtual shopping experience without any opportunity to physically view or examine the product, consumers rely on reviews posted on e-commerce platforms to see opinions and experiences of users who have already purchased the goods or service.” “As a result, due to fake and misleading reviews, the right to be informed, which is a consumer right under the Consumer Protection Act, 2019 is violated,” Singh added.

Related ARTICLES

The first international concert from abroad in 2026 and the 2nd consecutive year of the monthly Carnatic Music concert series of the International Chamber, Parakkadathu Koyickal Trust, Tripunithura, Kerala, have been hosted from OHIO, U.S.A. Vocal Sangeetha Vidushi Ms. Dhivya Senthil Murugan, Violinist Ms. Medha Lalyt Iyer, and Mridangam Vidwan Sri Lalit Subramanian have accompanied on 13-02-2026 from OHIO, USA.

SRUTHI MATHAA… LAYA PITHAA… The International Chamber for Indian Music & Culture, an international initiative of Parakkadathu Koyickal Trust, Tripunithura, Kerala, has hosted the 2nd

Read More »

SRUTHI MATHA –  LAYA PITHA the 2nd Year Inaugural Concert of the monthly concert series of International Chamber, PK Koyickal Trust has been hosted from Thiruvananthapuram, KERALA. Tripunithura Aasthana Vidwan Prof. S Easwara Varma  and Dr. Vrinda Varma performed VIOLIN DUET concert on 13-02-2026.

The International Chamber for Indian Music & Culture, an international initiatives of Parakkadathu Koyickal Trust, Tripunithura has hosted 2026 Inaugural Concert – SRUTHI MATHAA ..

Read More »

India Budget

India Union Budget was sector diversified and considering the increasing global economic challenges, the India Government has attracted industries, private sector business class and investors

Read More »

POPULAR ARTICLES

The first international concert from abroad in 2026 and the 2nd consecutive year of the monthly Carnatic Music concert series of the International Chamber, Parakkadathu Koyickal Trust, Tripunithura, Kerala, have been hosted from OHIO, U.S.A. Vocal Sangeetha Vidushi Ms. Dhivya Senthil Murugan, Violinist Ms. Medha Lalyt Iyer, and Mridangam Vidwan Sri Lalit Subramanian have accompanied on 13-02-2026 from OHIO, USA.

SRUTHI MATHAA… LAYA PITHAA… The International Chamber for Indian Music & Culture, an international initiative of Parakkadathu Koyickal Trust, Tripunithura, Kerala, has hosted the 2nd

Read More »

SRUTHI MATHA –  LAYA PITHA the 2nd Year Inaugural Concert of the monthly concert series of International Chamber, PK Koyickal Trust has been hosted from Thiruvananthapuram, KERALA. Tripunithura Aasthana Vidwan Prof. S Easwara Varma  and Dr. Vrinda Varma performed VIOLIN DUET concert on 13-02-2026.

The International Chamber for Indian Music & Culture, an international initiatives of Parakkadathu Koyickal Trust, Tripunithura has hosted 2026 Inaugural Concert – SRUTHI MATHAA ..

Read More »