Communication, if not effective, will spoil the future of a child. Communication happens at home and in public. And we have to communicate in the workplace as well.
Many times, it can be found that a large section of the people who are employed are unable to communicate. Why are they unable to communicate? They will only communicate, speak to their closest friends about what they really think about a problem or a subject. So why can’t they communicate in an office or in public? It is because of the fear, the fear of an unknown problem, an unknown risk, or the fear of committing a mistake.
Do you think that there will be a platform anywhere that you can communicate without fear? Yes, you can communicate in a public place without fear. But all that you should know is a very important thing called emotional intelligence. If you know what the other person thinks, then can you communicate to the thoughts of another person. Look at our politicians, look at anybody who works in social leadership; they may not have studied much, but they have the courage to talk on anything under the sun. They can criticise, they can applaud, they can communicate to your thoughts. And slowly you will admire Therefore, communication and becoming successful are linked very closely.
The extent to which you can communicate to the thoughts of people who are not known to you will decide your influence in a public platform. And if you don’t have that communication spirit, ability, whatever you are, how great you are, you cannot come up in a public place and speak. Where shall you acquire this skill?
Poets, novelists, and dramatists become very famous because they have the ability to communicate to the public and ignite the thoughts of the public from their mind. If communication in a public place is not developed it will be very difficult for anyone to be known in public. Therefore, in the modern world, the ability to communicate in a public place is a skill that everyone should acquire. However, the first challenge is how to overcome the fear of the mind to speak to a large crowd. The second challenge is how to understand the emotions of a crowd. If you know what they think and what they wish to hear you can easily communicate to them. Everyone should know emotional intelligence very well. One should know the art of understanding the mind of others. One need not have to change the ideas, values, policies, and perspective of the listener.
There is difference between public and official communication. Official communication has less of emotional intelligence but more of sharpness. It should be based on policies, directions, and abstraction.
What is abstraction.? Imagine if your fish curry doesn’t have pieces of fish, can you eat it? You can, but can you enjoy it? It is the piece of fish in the curry that gives it the taste. Similarly, when somebody speaks there should be some measured quantities, numbers, allowing people to imagine and with the measured numbers people can easily capture it. Official communications must be based on abstract numbers otherwise it will not be read. There should be an ability to become a quick reader and quick reading requires assessing paragraph-wise, importance of the centre and numerical terms in it and adherence to rules and regulations. So, this has to be well-trained.
Another kind of communication is home conversation which means communication in a personal relationship. The binding principle in a home communication is emotional intelligence. Understanding each other’s mind-sets. But it is more embedded in love, tolerance, patience, and empathy. If these basic values of communication are lost, communication in a personal relationship will be unacceptable.
Where and how shall we learn the art of communication The basic ingredient of communication is confidence. One must have the ability to remove fear. If you cannot speak in front of an audience, the simple problem is lack of confidence. If the gain confidence the fear of committing mistakes vanishes, and every communication turns out to be an offer to God. That is the highest form of communication where you do it like a prayer.
And, how do you communicate like a prayer? Where can we remove the fear? How can we remove the fear? And who can remove the fear?
Let’s go back to the classroom. Did the teacher develop in the child the ability to speak communicate? Were children given total freedom without fear? Every communication needs to be appreciated and supported. Don’t discriminate against any child. The more the freedom given, the higher will be the confidence gained. Confidence building is, thus, the fundamental of communication.
Communication is not from amassing bookish knowledge and it is not from building vocabulary. On the contrary, communication is a free mind in confidence which can bring together thoughts and feelings and express them in a language that comes to the heart along with facial expressions and gestures that penetrates into the listener’s mind and heart; truly embedded in the emotional intelligence.
