“If you’re flying with us to Dubai between 1 October 2021 and 31 March 2022, we’re giving you one complimentary Expo 2020 day pass for each person in your booking. Use your ticket to enjoy Expo 2020 on any day you choose. Just passing through? If your connection in Dubai is more than six hours, you can still claim a free Expo 2020 day pass.

To claim your pass, enter the details for each passenger below and we’ll email the tickets to you. If your flight gets changed or cancelled your day pass will no longer be valid, so simply claim a new one by entering your new flight details,” said the airline website.

Every person on the booking between the Expo dates will be able to claim the pass.  Transit passengers whose layover in Dubai is more than six hours can also claim a free Expo 2020 day pass.

The pass will provide access to all pavilions, events and live performances,  which will be over 60 items each day.

The complimentary one‑day pass does not have a monetary value and cannot be exchanged for a cash refund.

One-day tickets otherwise cost 95 UAE dirhams per head. Children under the age of 18 and students holding a valid student ID from any academic institution in the world will be given free entry.

Free tickets will also be given to people of determination, while their companion will get a 50 percent discount on tickets. Visitors aged 60 and above can also enter free of charge.

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Customers who book return Economy tickets to Dubai from 2 to 23 December for travel from 6 Dec 2020 to 28 Feb 2021 will be eligible for a complimentary one-night stay at the JW Marriot Marquis on their first night in Dubai. While travellers booked in First and Business Class will receive two complimentary nights’ stay from the day of arrival. For more information visit: Click here

The fares valid from India for economy class starts from Rs.17,514; for business class it starts from Rs.65,783 and for first class it starts from Rs. 1,92,638.

Any Indian national holding a valid UAE visa and destined for UAE only can travel under the air bubble arrangement, valid till the end of December 2020.The tourists will be required to present a negative COVID-19 PCR test certificate valid for 96 hours from the date of the test before departure.

Fly better on Emirates and enjoy over 4,500 channels of entertainment on ice – the airline’s award-winning inflight entertainment system, as well as regionally inspired meals and complimentary beverages.

Emirates customers can travel with peace of mind with the airline’s flexible booking options, generous baggage allowance and newly introduced multi-risk travel insurance, including COVID-19 cover with every flight. Emirates has also implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees.

Emirates has been rated the safest airline in the world in its response to the COVID-19 Pandemic according to the Safe Travel Barometer. It has the highest ‘Safe Travel Score’ among 230+ airlines evaluated worldwide. The score is based on an independent audit of 26 health and safety parameters evaluating safety protocols, traveller convenience and service excellence announced by airlines.

Dubai is open and ready to welcome tourists with the highest levels of safety protocols in place to keep its residents and visitors safe. The vibrant, cosmopolitan city has an eclectic mix of offerings including impressive beaches, world-class shopping, and fine dining restaurants.

What does a holiday in Dubai look like?

As a safety precaution, all passengers arriving in Dubai must take a polymerase chain reaction (PCR) test up to four days prior to their date of travel (maximum 96 hours). You may be required to take another test at Dubai Airports upon arrival.Children under the age of 12 and passengers with a severe or moderate disability are exempt from the PCR test.More information here

Masks and social distancing

In Dubai, it is mandatory to wear a mask in public places at all times including on Emirates flights, however children below the age of six who struggle with wearing masks are exempted from wearing them. You can remove your mask when you are seated at a restaurant or café. Social distancing is also practised throughout the city and at all venues including on public transport.

Hotels, malls and indoor venues

Hotels in Dubai including the JW Marriot Marquis use contactless check in and rooms are sanitised for safety. All indoor venues including malls enforce mandatory temperature checks at the entrance and employ digital safety guidelines including contactless menus at restaurants.
Outdoor activities

Dubai is a haven for thrill seekers and all outdoor and sports activities are operating with safety restrictions and protocols. This includes helicopter rides, hot air balloons, desert safari, desert camping, dhow cruises, kayaking and more. All sports activities that can be practised individually or with 5 people or less have resumed. This includes sky diving and renting of jet skis, boats and bicycles.

Dubai’s beaches are open and safe with social distancing. Global Village has also opened on 25 October 2020 for its 25th season, with strict precautionary measures in place.

For more information visit: Click here

Flexibility and assurance: Emirates’ booking policies offer customers flexibility and confidence to plan their travel. Customers who purchase an Emirates ticket for travel on or before 31 March 2021, can enjoy generous rebooking terms and options, if they have to change their travel plans. Customers have options to change their travel dates or extend their ticket validity for 2 years.

Travel with confidence: All Emirates customers can travel with confidence and extra peace of mind with the airline’s industry first, multi-risk travel insurance and COVID-19 cover. This generous cover is offered by Emirates on all tickets purchased on or from 1 December 2020, at no cost to customers. In addition to COVID-19 medical cover, this latest offer from Emirates also has provisions for personal accidents during travel, winter sports cover, loss of personal belongings, and trip disruptions due to unexpected air space closure, travel recommendations or advisories, similar to other multi-risk travel insurance products.

Health and safety: Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers. For more information on these measures and the services available on each flight, visit: Click here

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Emirates Airlines has introduced self check-in and bag drop kiosks for a more seamless airport experience at Terminal 3 of Dubai International Airport.

According to Emirates, the service is now available to customers travelling to all destinations except to the US, Canada, China, India and Hong Kong since these destinations have some additional requirements.

There are 16 new self-service bag drop machines and 8 self-service kiosks that will complement the desks manned by Emirates check-in agents to reduce waiting time for customers during peak periods and improve the customer experience in Dubai. More self-services facilities are being planned in the coming months.

The kiosks allow customers to check-in, receive the boarding pass, choose seats in flight, and drop off their bags. Emirates staff will be on hand if any assistance is required; however, the facilities are fully self- service, making it easy for customers to breeze through airport procedures and proceed directly to immigration. They are cleaned and disinfected regularly; hand sanitisers are available for customer use.

The new offering was developed in house at Emirates in collaboration with Dubai Aviation Engineering Projects and Dubai Airports.

The self check-in kiosks will be continually upgraded to offer new features in the future. This could include going touchless, and allowing customers to make re-bookings on their own.

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Emirates has said that it has returned over Rs.9,985 crore ($ 1.4 billion) in COVID-19 related travel refunds to date, making strong and steady progress on its commitment to customers to complete pending refunds.

More than 1.4 million refunds requests have been completed since March, representing 90 per cent of the airline’s backlog. This includes all requests received from customers around the world up until the end of June, save for a few cases which require further manual review.

Since the pandemic hit, Emirates has invested additional resources to ramp up its processing capability. The airline also continues to work with industry partners to facilitate refunds for those who have booked their Emirates flights through travel agents, this includes enabling direct refunds processing via global booking systems (GDS).

Sir Tim Clark, President Emirates Airline said: “We understand that from our customers’ standpoint, each pending refund request is one too many. We are committed to honouring refunds and are trying our utmost to clear the massive and unprecedented backlog that was caused by the pandemic. Most cases are straightforward, and these we will process quickly. But there are cases which will take a bit more time for our customer teams to manually review and complete. We are grateful to our customers for their patience and understanding.”

As global travel markets slowly re-open, Emirates has gradually restarted its passenger operations around the world, always ensuring that it provides customers with a safe and smooth travel experience.

The airline has introduced a series of industry-leading initiatives to provide customers with additional reassurance and confidence when they travel – from bio-safety measures at every step of their journey, to free COVID-19 medical cover, and flexible booking policies.

Emirates currently offers flights to over 80 cities. Customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors. Ensuring the safety of travellers, visitors, and the community, COVID-19 PCR tests are mandatory for all inbound and transit passengers arriving to Dubai (and the UAE), including UAE citizens, residents and tourists, irrespective of the country they are coming from.

Destination Dubai: From sun-soaked beaches and heritage activities to world class hospitality and leisure facilities, Dubai is one of the most popular global destinations. In 2019, the city welcomed 16.7 million visitors and hosted over hundreds of global meetings and exhibitions, as well as sports and entertainment events. Dubai was one of the world’s first cities to obtain the Safe Travels stamp from the World Travel and Tourism Council (WTTC) – which endorses Dubai’s comprehensive and effective measures to ensure guest health and safety.

Flexibility and assurance: Emirates’ booking policies offer customers flexibility and confidence to plan their travel. Customers who purchase an Emirates ticket by 30 September 2020 for travel on or before 30 November 2020, can enjoy generous rebooking terms and options, if they have to change their travel plans due to unexpected flight or travel restrictions relating to COVID-19, or when they book a Flex or Flex plus fare. More information here.

Free, global cover for COVID-19 related costs: Customers can now travel with confidence, as Emirates has committed to cover COVID-19 related medical expenses, free of cost, should they be diagnosed with COVID-19 during their travel while they are away from home. This cover is immediately effective for customers flying on Emirates until 31 October 2020 (first flight to be completed on or before 31 October 2020), and is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination. For more details click here

Health and safety: Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers.

For more information on these measures and the services available on each flight, visit:.emirates safety click here

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