Nearly one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale for the 2022 awards
Muscat: Oman Air, the national airline of the Sultanate of Oman, has been awarded the 2022 Passenger Choice Award for Best Seat Comfort in the Middle Eastby the Airline Passenger Experience Association (APEX). The award was announced and presented to Oman Air in a ceremony held in Dublin, Ireland on Wednesday, June 8, 2022.
“Everything we do as an airline revolves around providing an extraordinary passenger experience,” stated Oman Air Chief Executive Officer Eng. Abdulaziz Al Raisi. “We’re ecstatic and honoured that the flying public has backed our continued efforts to provide exceptional service.This award reaffirms our dedication to onboard comfort and providing award-winning service to our passengers on every flight, and it is a testament to the high quality of care and professionalism we strive to provide at Oman Air.”
Nearly one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale for the 2022 awards. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.
In December last year, APEX presented Oman Air its second Five-Star certification in the Major Airline category.
Oman Air (WY), the national airline of the Sultanate of Oman, began its operations in 1993. Initially founded to serve key domestic routes, it has since undergone rapid growth and is today recognized as a major international carrier connecting cities around the world to Oman’s spectacular natural beauty, captivating charm and genuine openness. A Five-Star COVID-19 Airline Safety Rating from Skytrax and two consecutive (2021 and 2022) Five-Star Major Airline Ratings from the Airline Passenger Experience Association (APEX) are among its many industry accolades.
The airline has played a vital role in transforming Muscat into an important traffic hub in the Middle East, supporting adjacent commercial, industrial and tourism activities. With a fleet comprising ultra-modern, fuel-efficient aircraft that feature luxuriously appointed interiors, Oman Air is renowned for its exceptional products and services, both in the air and on the ground, and for the signature Omani hospitality available to guests on every flight.
Ongoing investments in new technologies, innovative products and enhanced guest services have solidified its position as a premium, multi-award-winning airline of outstanding repute. Both Oman Air and Oman Air Holidays proudly display the Safe Travels stamp from the World Travel and Tourism Council (WTTC) for best practices relating to standardized global health and hygiene protocols.
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