Muscat: The aircraft had to return to the bay for inspection, causing a delay of nearly three hours before guests were disembarked and taken back to the terminal.
According to Oman Air, maintenance teams initially tried to resolve the issue on-site but were unable to do so. Ground power limitations affected the air conditioning in the cabin, prompting the swift disembarkation of passengers. The entire process took approxi-mately 2 hours 45 minutes and refreshments were offered both on the aircraft up until dis-embarkation and at the terminal.
With the technical problem proving complex, a specialized team was dispatched from Muscat on the next available flight. In the interim, Oman Air provided hotel accommodations for travelers who wished to remain nearby, while some passengers chose to return home. Standard immigration procedures applied to those leaving the airport.
All affected guests were rebooked on the next available flight the following day—15 hours after the originally scheduled departure—or on alternate dates as per individual convenience. Oman Air apologized for the inconvenience and stressed that the safety of passengers and crew remains its top priority.
