How can I get free Wi-Fi in the UAE?

Dubai: Need urgent internet access but don’t have a data connection on your phone? The UAE offers numerous public spaces where you can connect to free Wi-Fi, courtesy of the country’s telecommunications service providers. Here’s what you need to know to stay connected and safe while browsing.

Safe browsing tips for public Wi-Fi
While public Wi-Fi networks can be convenient, it’s essential to follow some basic security measures:

Avoid sharing personal information: Refrain from entering sensitive details, like credit card numbers or passwords, while connected to public Wi-Fi.

Use a virtual private network (VPN): A VPN adds an extra layer of security by encrypting your internet connection, helping protect your data from potential threats.

Verify the network: Ensure you are connecting to the official Wi-Fi network provided by the venue or service provider, as scammers sometimes create fake networks to steal information.

For more tips on staying safe while using public Wi-Fi, check out this guide.

Free Wi-Fi at Dubai Public bus stations
In December 2024, Dubai’s Roads and Transport Authority (RTA) introduced free Wi-Fi at multiple public bus stations across the city. This initiative enhances convenience for commuters, making it easier to stay connected on the go.

Wi-Fi-enabled bus stations include:
Al Satwa Station

Union Station

Al Ghubaiba Station

Gold Souq Station

Additionally, the service has expanded to:

Mall of the Emirates Station

Ibn Battuta Station

International City Station

City Centre Deira Station

Al Qusais Station

Al Jafiliya Station
Free Wi-Fi in Abu Dhabi’s public spaces
Abu Dhabi also offers free Wi-Fi at a variety of locations, including public transport, beaches, and parks. You can enjoy complimentary internet access in public parks across the emirate (19 parks in Abu Dhabi, 11 parks in Al Ain and 14 parks in the Al Dhafra Region). Wi-Fi is also available on public buses, ensuring seamless connectivity for commuters.

‘WiFi UAE’
Free high-speed services are available in public spaces across the UAE and are provided by telecom operator du.

According to du, in Wi-Fi UAE locations each internet session is one hour, after which a sponsored advertisement will play. After the advertisement, you can enjoy another hour of free Wi-Fi.
If you want to use the public Wi-Fi for a longer period, you can pay for the ‘Premium Wi-Fi’, which allows you to access high download and upload speeds and longer browsing time.

You can find all the locations in the UAE that offer du’s free Wi-Fi service here: https://www.du.ae/WiFi-uae/locations

How to connect to UAE Wi-Fi

1. Look for ‘@WiFi UAE’ in your device’s settings under the ‘Wi-Fi’ section. If you are in a public space like a mall or in the Dubai Metro, the network will pop-up in the list of Wi-Fi networks available. Select the network. 2. A pop-up page will appear with a registration form. Select – ‘Free Wi-Fi’ or ‘Premium Wi-Fi’. Then, enter your full name, nationality, and mobile number. 3. Enter the One-Time Password (OTP) sent to you via SMS. You can then use the free Wi-Fi.
   Dubai – du’s ‘UAE WiFi’
   In Dubai, du provides wireless internet connection on all modes of public transportation. This includes the Dubai Metro, public buses, public taxis, air-conditioned bus stops, bus stations, ferries, and water buses.

Dubai’s Roads and Transport Authority (RTA) and du provide free internet acess to public transportation commuters.
Sharjah – Free Wi-Fi on intercity buses
In 2023, the Sharjah Roads and Transport Authority (SRTA) launched a free internet service on intercity bus routes. Commuters can also enjoy free Wi-Fi at bus stations in Sharjah while waiting for their bus.

According SRTA, bus passengers do not have to provide their email address, mobile number or create an account with the transport authority to access the public Wi-Fi.

Ras Al Khaimah – Free Wi-Fi on intercity buses
The Ras Al Khaimah Transport Authority (RAKTA) also provides free Wi-Fi for passengers on its intercity bus routes and bus services to Musandam, Oman. The Wi-Fi is only available for one hour.
Free Wi-Fi in shopping malls, cafés, and airports
Most malls and shopping centre in the UAE also provide free Wi-Fi to visitors. To connect to the Wi-Fi, you will need to fill in a registration form with details like your mobile number, full name, and email address.

If you are at a coffee shop or restaurant, they may also have a free Wi-Fi network that customers can log in to. However, such networks are protected by passwords, which you can get from the staff at the establishment.

Abu Dhabi International Airport (AUH), Dubai International Airport (DXB) and Sharjah International Airport also provide free Wi-Fi to all passengers.