Oman’s FSA clarifies ‘Dhamani’ platform fees, assures no impact on insured patients

Muscat : The FSA explained that ‘Dhamani’ was developed to streamline the exchange of health insurance data between private healthcare providers, insurance companies, and supervisory government bodies, addressing longstanding challenges in the sector.

One of the platform’s key goals is to minimise delays in claims settlement between healthcare institutions and insurers, a problem that has long affected operational efficiency. It also provides integrated technical solutions, allowing institutions to participate without having to build their own internal systems.
“We expect this feature to have a positive impact on the cost of private healthcare and, consequently, the cost of insurance premiums,” stated the FSA clarification.

According to the Authority, a nominal fee is charged to private health and insurance institutions to support the management, development, and sustainability of the platform. These fees are regulated under the Regulations Governing Electronic Linkage of the Health Insurance System (Decision No. 83/2023/1), and have been deemed fair and reasonable relative to the services and long-term value provided.

The FSA stressed that these fees do not impact insured patients.